Document Management Center
Generate, print, and track service requests, equipment service reports, customer price quotations, and tax invoices stored across isolated databases.
Customer Management
Master client accounts, departments, contacts, facility addresses, and linked equipment databases with real-time auto-suggest.
Service Request
Customer call intake, breakdown details, priority tracking, scheduled dates, and 1-click conversion to Service Reports.
Service Report
Comprehensive equipment diagnostic sheets, 6-point functional test verification, and multi-point calibration tables.
Price Quotation
Formal commercial quotations with itemized equipment parts, HSN codes, discounts, 18% GST calculation, and commercial terms.
Tax Invoice
GST-compliant B2B tax invoices with mandatory customer GSTIN, CGST/SGST/IGST tax splits, amount in words, and HDFC bank details.
Micropipette Operations
Pipette Service Requests (PSRF), Field Service Reports (PFSR), and ISO 8655 Gravimetric Calibration Certificates (PCR).
Standards Management
ISO/IEC 17025 Reference Standards, digital & analytical balances, tachometers, thermometers, NABL traceability certificates, and validity tracking.
📊 Category Operations & Monthly Performance
Real-time status breakdown for Installation, Calibration, and AMC visits (PM1, PM2, Breakdown visits) tracking Opened vs Closed requests.
| Month | Installation (Open / Closed) | Calibration (Open / Closed) | AMC Visits (Open / Closed) | AMC Breakdown (PM1 / PM2 / BD) | Other / Health Check | Total (Open / Closed) |
|---|---|---|---|---|---|---|
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Engineering Documents & Archives
Click any document type below to view the dedicated records table. Real-time search across databases.
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